Return and Refund Policy
Thank you for shopping at Geohome. We strive to ensure your satisfaction with every purchase. If for any reason you are not completely satisfied with your order, we offer a straightforward return and refund process.
Return Window
You may request a return within 30 days of receiving your order. To be eligible for a return, your item must be in its original condition, unused, and in the original packaging.
Free Return Shipping
We offer free return shipping on all eligible items. Once your return request is approved, we will provide a prepaid return label to simplify the process.
No Restocking Fees
We do not charge restocking fees for any returned items.
Non-Returnable Items
Final sale items are not eligible for return or refund. Items must not be marked as final sale at the time of purchase.
How to Start a Return
To initiate a return, please contact our customer service team at Contact@geohome.shop or use our Contact Us page. Be sure to include your order number and the reason for the return.
Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to the original method of payment within 5โ10 business days.
If you have any further questions, feel free to reach out through our Contact Us page.